Teme Valley Rosettes
Quality Handmade rosettes for every occasion

Ms Kate Shew
28 Templars Close, Wheatley, Oxford
TEL: 01865 425 776
Email enquiries@tvrosettes.co.uk

TERMS AND CONDITIONS

1. All orders placed by telephone must be confirmed in writing or by email.
2. Orders are acknowledged by e-mail.  If you do not receive an email within a reasonable period, please contact us.
3. Payment is due within 21 days of receipt of the invoice.
4.  Teme Valley Rosettes cannot be held responsible for any copyright infringement when clients use their own motif or logo.
5. All measurements and descriptions are approximate.
6. Teme Valley Rosettes reserve the right to substitute any materials should the need arise.
7. Teme Valley Rosettes reserve the right to refuse part or all of any order, and the right to refuse to print any offensive wording.
8. All orders are despatched with the utmost of care but regrettably once they have left our premises we cannot be held responsible for any loss or damage.  Please check your order on receipt and inform us within 48 hours of any problems.
9. Teme Valley Rosettes cannot be held responsible for any accidents involving the hook, pin or any other components of the rosette, badge or ribbon award.
10. Teme Valley Rosettes reserve the right to make a charge for any complicated or large number of settings, or small orders.  For orders received with less than two weeks’ notice, a charge of 20% of the total order (excluding handling charge and postage) will be added.

DELIVERY

We endeavour to keep U.K. delivery charges to a minimum.  All orders are despatched by Parcelforce (or similar) and charged at cost.  There is a charge of £5.00 on all orders for administration and handling.  Other forms of delivery and export by arrangement.

PAYMENT

Payment of the invoice is due within 21 days of the invoice date.  Please make cheques payable to ‘Teme Valley Rosettes’.  If payment is unable to be made within the specified time, please inform us as soon as possible.  Thank you for your order.